type
Post
Created date
Jun 15, 2022 06:01 AM
category
Problem Solving
tags
Mental Model
Marketing
Leadership
Decision Making
Research
status
Published
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English
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summary
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Author
Jason Ching Yuen Siu
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Design thinking activities and tools - Enterprise Design Thinking (ibm.com)
Photo
![notion image](https://www.notion.so/image/https%3A%2F%2Ffile.notion.so%2Ff%2Ff%2Fe1c5ba0e-562a-49b0-8505-ce5e38fc061b%2Ff57dfeec-f435-4526-9f2b-2033a5b14d12%2FUntitled.png%3Ftable%3Dblock%26id%3Da0af0c65-ae85-478b-b349-8d2c3d336fc8%26spaceId%3De1c5ba0e-562a-49b0-8505-ce5e38fc061b%26expirationTimestamp%3D1725602400000%26signature%3DMFiG2XYQt6TyYOjBhvA4JOLzeOtMstVg2lDNm9nQXjg?table=block&id=a0af0c65-ae85-478b-b349-8d2c3d336fc8&cache=v2)
As-is Scenario Map Build a better understanding of your users’ current experience. #Reflect #Synthesize research
Empathy Map Build empathy for your users through a conversation informed by your team’s observations. #Reflect #Synthesize research
Experience-based Roadmap Break down your long-term experience into the most essential near-term outcomes for your user. #Make #Plan your work
Feedback Grid Gather and organize feedback from users, team members, or stakeholders. #Reflect #Test your ideas
Needs Statements Outline what users need in order to achieve their goals. #Reflect #Synthesize research
Playbacks Tell stories to share your work and exchange feedback. #Reflect #Align your team
Storyboards Communicate ideas through visual stories that showcase how they fit into your users’ lives. #Make #Generate new ideas
To-be Scenario Map Draft a vision of your user’s future experience to show how your ideas address their current needs. #Make #Generate new ideas
Assumptions and Questions When your team needs a “reality check,” identify your assumptions and the best ways to address them. #Reflect #Plan your work
Big Idea Vignettes Rapidly diverge on a breadth of possible solutions to meet your users’ needs. #Make #Generate new ideas
Hills If you don’t know where you’re going, you might not get there. Use Hills to clearly state your intent in terms of user and market value. #Reflect #Plan your work
Hopes and Fears Learn and discuss each others’ hopes and fears before starting a project or on-boarding new team members. #Reflect #Align your team
Prioritization Grid Decide your next move by focusing on the intersection of importance and feasibility. #Reflect #Plan your work
Stakeholder Map Identify project stakeholders, their expectations, and their relationship to each other. #Reflect #Synthesize research
Empathy Map Build empathy for your users through a conversation informed by your team’s observations. #Reflect #Synthesize research
Microsoft - Whitboard
Brainstorming
![notion image](https://www.notion.so/image/https%3A%2F%2Ffile.notion.so%2Ff%2Ff%2Fe1c5ba0e-562a-49b0-8505-ce5e38fc061b%2F6d9e1f25-ca82-4a46-92c5-fa3580c039a7%2FUntitled.png%3Ftable%3Dblock%26id%3Df3573144-2cd5-4b81-a16c-1773782d4c72%26spaceId%3De1c5ba0e-562a-49b0-8505-ce5e38fc061b%26expirationTimestamp%3D1725602400000%26signature%3DC4iy0xlbR_8gfxMwSLM97aCR1RmyBcnCRHZcGk3B2GQ?table=block&id=f3573144-2cd5-4b81-a16c-1773782d4c72&cache=v2)
![notion image](https://www.notion.so/image/https%3A%2F%2Ffile.notion.so%2Ff%2Ff%2Fe1c5ba0e-562a-49b0-8505-ce5e38fc061b%2Fe4f31957-c96e-4cd8-82b5-27858492f646%2FUntitled.png%3Ftable%3Dblock%26id%3D44eb5cbd-bd30-4086-9497-e6587f74049c%26spaceId%3De1c5ba0e-562a-49b0-8505-ce5e38fc061b%26expirationTimestamp%3D1725602400000%26signature%3D_h-WOjTh6mopuyLjdwEPnUTEPu4IvlXUMp23V9NT4GY?table=block&id=44eb5cbd-bd30-4086-9497-e6587f74049c&cache=v2)
![notion image](https://www.notion.so/image/https%3A%2F%2Ffile.notion.so%2Ff%2Ff%2Fe1c5ba0e-562a-49b0-8505-ce5e38fc061b%2F1d4ece1f-9663-4f6b-9d9a-d89e0dae8fb1%2FUntitled.png%3Ftable%3Dblock%26id%3D3e4fee05-e2d0-4a3a-b3b9-e18eb4eba21e%26spaceId%3De1c5ba0e-562a-49b0-8505-ce5e38fc061b%26expirationTimestamp%3D1725602400000%26signature%3DsqFQ1IBYv6CgYgVxeOf9Yd9bjJB_htnzC3VpDkKU7ck?table=block&id=3e4fee05-e2d0-4a3a-b3b9-e18eb4eba21e&cache=v2)
Problem Solving
![notion image](https://www.notion.so/image/https%3A%2F%2Ffile.notion.so%2Ff%2Ff%2Fe1c5ba0e-562a-49b0-8505-ce5e38fc061b%2F1d6b88a0-7086-4fa1-b6e7-c9834a3a3fed%2FUntitled.png%3Ftable%3Dblock%26id%3D2124e113-6d3b-423a-be2d-0dba7a866d10%26spaceId%3De1c5ba0e-562a-49b0-8505-ce5e38fc061b%26expirationTimestamp%3D1725602400000%26signature%3DMHX8QOtmoQm9PBPuQnSPa69kMEnaBB-Ht11fTbhVi0s?table=block&id=2124e113-6d3b-423a-be2d-0dba7a866d10&cache=v2)
![notion image](https://www.notion.so/image/https%3A%2F%2Ffile.notion.so%2Ff%2Ff%2Fe1c5ba0e-562a-49b0-8505-ce5e38fc061b%2Ffe9e1746-bcde-4a34-affd-2555b6959cfc%2FUntitled.png%3Ftable%3Dblock%26id%3D2e6d4968-8504-48da-b2a5-d4c875d7fbf8%26spaceId%3De1c5ba0e-562a-49b0-8505-ce5e38fc061b%26expirationTimestamp%3D1725602400000%26signature%3Dl0wL-vkdc8vR4WeWfK8E6sWjFTiHYBHDUwr9IYZjdW8?table=block&id=2e6d4968-8504-48da-b2a5-d4c875d7fbf8&cache=v2)
![notion image](https://www.notion.so/image/https%3A%2F%2Ffile.notion.so%2Ff%2Ff%2Fe1c5ba0e-562a-49b0-8505-ce5e38fc061b%2F079f37eb-5665-440d-a1a7-f2ea33903b42%2FUntitled.png%3Ftable%3Dblock%26id%3D337fdd87-f851-43dc-9ce3-58fc4f5ef409%26spaceId%3De1c5ba0e-562a-49b0-8505-ce5e38fc061b%26expirationTimestamp%3D1725602400000%26signature%3Dyqddy6SVu-Ep1QAc8fPsJGcN-0fpSnhRlT3lcqJODuY?table=block&id=337fdd87-f851-43dc-9ce3-58fc4f5ef409&cache=v2)
![notion image](https://www.notion.so/image/https%3A%2F%2Ffile.notion.so%2Ff%2Ff%2Fe1c5ba0e-562a-49b0-8505-ce5e38fc061b%2F9569889f-607b-4f32-a6e7-6c75a4626754%2FUntitled.png%3Ftable%3Dblock%26id%3D1dc35021-7a71-4243-bf5e-ce5e8bf2f880%26spaceId%3De1c5ba0e-562a-49b0-8505-ce5e38fc061b%26expirationTimestamp%3D1725602400000%26signature%3DjguvGRUj3nopUzuYEG5LlN2aUz30dkHBsSxBQ5ptZF4?table=block&id=1dc35021-7a71-4243-bf5e-ce5e8bf2f880&cache=v2)
![notion image](https://www.notion.so/image/https%3A%2F%2Ffile.notion.so%2Ff%2Ff%2Fe1c5ba0e-562a-49b0-8505-ce5e38fc061b%2Fa1b77ca4-714b-4f08-9066-607d9e2b36df%2FUntitled.png%3Ftable%3Dblock%26id%3D80025043-5020-4a9e-87c7-d8a386f6ec03%26spaceId%3De1c5ba0e-562a-49b0-8505-ce5e38fc061b%26expirationTimestamp%3D1725602400000%26signature%3Dhn547W3YMQxJX5Bz_2qDHIchUs4dwGPVzWBPqhwTmvU?table=block&id=80025043-5020-4a9e-87c7-d8a386f6ec03&cache=v2)
![notion image](https://www.notion.so/image/https%3A%2F%2Ffile.notion.so%2Ff%2Ff%2Fe1c5ba0e-562a-49b0-8505-ce5e38fc061b%2Feacb3638-4adf-44dd-b7fc-6cbfd582f9c1%2FUntitled.png%3Ftable%3Dblock%26id%3Dfacf665d-931d-448f-a6a4-5c2893eb653f%26spaceId%3De1c5ba0e-562a-49b0-8505-ce5e38fc061b%26expirationTimestamp%3D1725602400000%26signature%3DsaX1QexKU-FbA9PaioWsWBey-t7NmaRuHOZYPPN9HZk?table=block&id=facf665d-931d-448f-a6a4-5c2893eb653f&cache=v2)
![notion image](https://www.notion.so/image/https%3A%2F%2Ffile.notion.so%2Ff%2Ff%2Fe1c5ba0e-562a-49b0-8505-ce5e38fc061b%2Fc223b24a-ca45-4d77-a362-76a404d7c972%2FUntitled.png%3Ftable%3Dblock%26id%3Dee1c84c8-35f2-4d80-92ca-24cf7c339652%26spaceId%3De1c5ba0e-562a-49b0-8505-ce5e38fc061b%26expirationTimestamp%3D1725602400000%26signature%3DimKut1I-Rm1Zkrr-O9D1blYAeqh1dn6qUbLFrjtHq1s?table=block&id=ee1c84c8-35f2-4d80-92ca-24cf7c339652&cache=v2)
Design and research
![notion image](https://www.notion.so/image/https%3A%2F%2Ffile.notion.so%2Ff%2Ff%2Fe1c5ba0e-562a-49b0-8505-ce5e38fc061b%2Fe3ec907e-b8a7-4131-a954-709edd084495%2FUntitled.png%3Ftable%3Dblock%26id%3D29930337-c905-4b43-ba62-bac7c08635c0%26spaceId%3De1c5ba0e-562a-49b0-8505-ce5e38fc061b%26expirationTimestamp%3D1725602400000%26signature%3Du2rxD2Ou-WeUEhLjrcb0b9ikxCmCfqGTwRyTs0IrZjc?table=block&id=29930337-c905-4b43-ba62-bac7c08635c0&cache=v2)
![notion image](https://www.notion.so/image/https%3A%2F%2Ffile.notion.so%2Ff%2Ff%2Fe1c5ba0e-562a-49b0-8505-ce5e38fc061b%2F84341281-eef7-4822-830b-99bbe7150f8f%2Fimage_15.png%3Ftable%3Dblock%26id%3D480097d5-7b0a-49f1-ab2f-869334ac8ff8%26spaceId%3De1c5ba0e-562a-49b0-8505-ce5e38fc061b%26expirationTimestamp%3D1725602400000%26signature%3D26OVcpKy6jpovrV1GQ_vKNbOlkTP8nZx63NEIL62jUg?table=block&id=480097d5-7b0a-49f1-ab2f-869334ac8ff8&cache=v2)
![notion image](https://www.notion.so/image/https%3A%2F%2Ffile.notion.so%2Ff%2Ff%2Fe1c5ba0e-562a-49b0-8505-ce5e38fc061b%2F2cc7c580-f30f-4136-b5ea-45307f431887%2Fimage_16.png%3Ftable%3Dblock%26id%3De7711d8d-3b32-4940-94e1-561900dfde04%26spaceId%3De1c5ba0e-562a-49b0-8505-ce5e38fc061b%26expirationTimestamp%3D1725602400000%26signature%3DlVVnfj3-3l_TLcQtk5I0aHGp9cFAM-2uhVtzf1fLNlg?table=block&id=e7711d8d-3b32-4940-94e1-561900dfde04&cache=v2)
![notion image](https://www.notion.so/image/https%3A%2F%2Ffile.notion.so%2Ff%2Ff%2Fe1c5ba0e-562a-49b0-8505-ce5e38fc061b%2F7be452c7-8c8c-4cdf-82ef-494cf536d062%2Fimage_17.png%3Ftable%3Dblock%26id%3D09bba0b9-4852-4d2f-8ab3-db5cceddd370%26spaceId%3De1c5ba0e-562a-49b0-8505-ce5e38fc061b%26expirationTimestamp%3D1725602400000%26signature%3D_KluGhcD75xRJ-aBvbs2Eaz9CF-EKkLjM5E7VExlzNI?table=block&id=09bba0b9-4852-4d2f-8ab3-db5cceddd370&cache=v2)
Strategy
![notion image](https://www.notion.so/image/https%3A%2F%2Ffile.notion.so%2Ff%2Ff%2Fe1c5ba0e-562a-49b0-8505-ce5e38fc061b%2Fb8b57407-36fe-491a-8110-404ee4b24716%2FUntitled.png%3Ftable%3Dblock%26id%3Ddc38c7ad-d246-41f0-9095-9e2c38a04267%26spaceId%3De1c5ba0e-562a-49b0-8505-ce5e38fc061b%26expirationTimestamp%3D1725602400000%26signature%3D3GaJnYECDhk_lbzsHCh2IZyA2TuhgpB88IxE-MU0udg?table=block&id=dc38c7ad-d246-41f0-9095-9e2c38a04267&cache=v2)
![notion image](https://www.notion.so/image/https%3A%2F%2Ffile.notion.so%2Ff%2Ff%2Fe1c5ba0e-562a-49b0-8505-ce5e38fc061b%2Ff34607b2-1673-4705-8447-2359631203c2%2FUntitled.png%3Ftable%3Dblock%26id%3D38937476-fe39-4d69-abbe-1101be8064bc%26spaceId%3De1c5ba0e-562a-49b0-8505-ce5e38fc061b%26expirationTimestamp%3D1725602400000%26signature%3DSSzgu1KEHSArqhhmnlYkyclWbspRhHr0ot3dKNQg0Cw?table=block&id=38937476-fe39-4d69-abbe-1101be8064bc&cache=v2)
Project planning
![notion image](https://www.notion.so/image/https%3A%2F%2Ffile.notion.so%2Ff%2Ff%2Fe1c5ba0e-562a-49b0-8505-ce5e38fc061b%2F05a4c75e-561a-4009-a85d-8e0c6c9a6065%2Fimage_18.png%3Ftable%3Dblock%26id%3D7d1e96b7-9eeb-4a19-a356-381fa2081a61%26spaceId%3De1c5ba0e-562a-49b0-8505-ce5e38fc061b%26expirationTimestamp%3D1725602400000%26signature%3DyCVBjyPDrF8PN2MGPBzqo5ivZrSeuNOswoOE8Gpis30?table=block&id=7d1e96b7-9eeb-4a19-a356-381fa2081a61&cache=v2)
![notion image](https://www.notion.so/image/https%3A%2F%2Ffile.notion.so%2Ff%2Ff%2Fe1c5ba0e-562a-49b0-8505-ce5e38fc061b%2F70114546-26fe-4815-a71a-fd641ac393b6%2Fimage_19.png%3Ftable%3Dblock%26id%3Db2a2bea8-ac63-4818-b9b3-6a610cc98a39%26spaceId%3De1c5ba0e-562a-49b0-8505-ce5e38fc061b%26expirationTimestamp%3D1725602400000%26signature%3DiQQ0k85dpxZcneyOWA54-ULW6WTQGvHJyCK9AJyCu2o?table=block&id=b2a2bea8-ac63-4818-b9b3-6a610cc98a39&cache=v2)
![notion image](https://www.notion.so/image/https%3A%2F%2Ffile.notion.so%2Ff%2Ff%2Fe1c5ba0e-562a-49b0-8505-ce5e38fc061b%2F8ec4f338-7c57-43c9-a7e2-f5f2d9333040%2Fimage_20.png%3Ftable%3Dblock%26id%3D3c55e58a-2ab5-4d4f-9935-da3570de81db%26spaceId%3De1c5ba0e-562a-49b0-8505-ce5e38fc061b%26expirationTimestamp%3D1725602400000%26signature%3DIspb9h2sWG8UP5zgnTqGeauwQ06aNq2DxqnV8irx_Yk?table=block&id=3c55e58a-2ab5-4d4f-9935-da3570de81db&cache=v2)
![notion image](https://www.notion.so/image/https%3A%2F%2Ffile.notion.so%2Ff%2Ff%2Fe1c5ba0e-562a-49b0-8505-ce5e38fc061b%2F9527229d-2ea4-41a5-a59e-86fe9289591c%2Fimage_21.png%3Ftable%3Dblock%26id%3Dbfa09895-eea1-4b6d-ac6a-1eb992014fad%26spaceId%3De1c5ba0e-562a-49b0-8505-ce5e38fc061b%26expirationTimestamp%3D1725602400000%26signature%3DS2sc7qDlpTFnYP2hlbBOQoqpohoZ3OHmamoOOY28ws0?table=block&id=bfa09895-eea1-4b6d-ac6a-1eb992014fad&cache=v2)
![notion image](https://www.notion.so/image/https%3A%2F%2Ffile.notion.so%2Ff%2Ff%2Fe1c5ba0e-562a-49b0-8505-ce5e38fc061b%2Faad0e51f-cfca-4dc9-b9b9-7379bb4b1ca1%2Fimage_22.png%3Ftable%3Dblock%26id%3Dac1e6c8a-d14b-49a2-a859-f7643499c1f6%26spaceId%3De1c5ba0e-562a-49b0-8505-ce5e38fc061b%26expirationTimestamp%3D1725602400000%26signature%3DGiF5x3K4ITJOfHjxfpV-w8OO5roT9AT2UORXZPKyx-0?table=block&id=ac1e6c8a-d14b-49a2-a859-f7643499c1f6&cache=v2)
![notion image](https://www.notion.so/image/https%3A%2F%2Ffile.notion.so%2Ff%2Ff%2Fe1c5ba0e-562a-49b0-8505-ce5e38fc061b%2F1fd80832-19e6-4592-977b-41c07f9b0f22%2Fimage_23.png%3Ftable%3Dblock%26id%3Da843b2ec-a919-42b4-8437-d85c8a0d1309%26spaceId%3De1c5ba0e-562a-49b0-8505-ce5e38fc061b%26expirationTimestamp%3D1725602400000%26signature%3DWQo585jn6-IdwV9XVv8W9DTmHJySHZ_3K8s3Rv_Mc9E?table=block&id=a843b2ec-a919-42b4-8437-d85c8a0d1309&cache=v2)
Retrospective
![notion image](https://www.notion.so/image/https%3A%2F%2Ffile.notion.so%2Ff%2Ff%2Fe1c5ba0e-562a-49b0-8505-ce5e38fc061b%2F6e7966f0-46fe-4089-8511-f0eb22d28e48%2Fimage_24.png%3Ftable%3Dblock%26id%3D369fcb8e-a67e-4b58-8709-c8daf7e6bd18%26spaceId%3De1c5ba0e-562a-49b0-8505-ce5e38fc061b%26expirationTimestamp%3D1725602400000%26signature%3D0_voR2SDbTXjA5ZvpNjMANsy4Hb_0Y3d1-QQNnqVxqY?table=block&id=369fcb8e-a67e-4b58-8709-c8daf7e6bd18&cache=v2)
![notion image](https://www.notion.so/image/https%3A%2F%2Ffile.notion.so%2Ff%2Ff%2Fe1c5ba0e-562a-49b0-8505-ce5e38fc061b%2F54df232e-e8a7-4451-96f1-2dfa2c9a5b08%2Fimage_25.png%3Ftable%3Dblock%26id%3Dc5787a1f-d05d-4da0-938d-83d65464a0c8%26spaceId%3De1c5ba0e-562a-49b0-8505-ce5e38fc061b%26expirationTimestamp%3D1725602400000%26signature%3Db9xhlKNeDFrwtS4TFMCGsw0K5ZUR9psa9OJso9It7Zo?table=block&id=c5787a1f-d05d-4da0-938d-83d65464a0c8&cache=v2)
![notion image](https://www.notion.so/image/https%3A%2F%2Ffile.notion.so%2Ff%2Ff%2Fe1c5ba0e-562a-49b0-8505-ce5e38fc061b%2F20bbe74c-cd7c-41eb-9ee8-74a47b066c91%2Fimage_26.png%3Ftable%3Dblock%26id%3D19e593c4-7123-4e09-8491-73ef1c90b888%26spaceId%3De1c5ba0e-562a-49b0-8505-ce5e38fc061b%26expirationTimestamp%3D1725602400000%26signature%3D_ndr6s59Pz5YSgj5YL3lNOLtF7VDWosTeUtpPnTbJZg?table=block&id=19e593c4-7123-4e09-8491-73ef1c90b888&cache=v2)
![notion image](https://www.notion.so/image/https%3A%2F%2Ffile.notion.so%2Ff%2Ff%2Fe1c5ba0e-562a-49b0-8505-ce5e38fc061b%2Fa537c80b-595c-4260-86e4-7f1a244c7766%2Fimage_27.png%3Ftable%3Dblock%26id%3D76ef82aa-f0ff-4e98-9268-faa90ec90d5f%26spaceId%3De1c5ba0e-562a-49b0-8505-ce5e38fc061b%26expirationTimestamp%3D1725602400000%26signature%3DsmhK0os5GpwMCgxsPc5kBXsejf0yZ1jaaqlaW-AwFnE?table=block&id=76ef82aa-f0ff-4e98-9268-faa90ec90d5f&cache=v2)
![notion image](https://www.notion.so/image/https%3A%2F%2Ffile.notion.so%2Ff%2Ff%2Fe1c5ba0e-562a-49b0-8505-ce5e38fc061b%2Fcfc27a5f-4cab-4601-be8c-9aaa1747e984%2Fimage_28.png%3Ftable%3Dblock%26id%3Df1d6505a-ae07-4c0d-8d8a-23893e95a62c%26spaceId%3De1c5ba0e-562a-49b0-8505-ce5e38fc061b%26expirationTimestamp%3D1725602400000%26signature%3DG5jKjEmONEPNGxMZAzMaLK1WLPhhLyuDR301DRR9Wvw?table=block&id=f1d6505a-ae07-4c0d-8d8a-23893e95a62c&cache=v2)
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MISC
Design thinking VS ML process
- Author:Jason Siu
- URL:https://jason-siu.com/article%2F12352f54-405d-4d36-86e2-c3777e9d01de
- Copyright:All articles in this blog, except for special statements, adopt BY-NC-SA agreement. Please indicate the source!
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