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Post
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Aug 28, 2023 05:11 AM
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Leadership
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Marketing
Sales
Communication skills
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Chinese
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fourrulecom
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1. Say What the Other Person Wants to Hear First (先說對方想聽的) - 推

  • People like hearing what they want to hear.
  • Use kind and heart-warming words.
  • Tailor your speech to the specific person.
  • Helps in making a good first impression.
  • Example:
    • Teaching Point: Teach your child to approach the other kid and start with a compliment or something positive.
    • Example: "Hey, that's a really cool toy truck you have!"

2. Say What the Other Person Can Listen To (再說對方聽得進的)- 進

  • Changing the way of expression can make a difference.
  • Skillful packaging can make unpalatable topics acceptable.
  • Example:
    • Teaching Point: Help your child understand how to phrase their request in a way that the other child would be more likely to agree to.
    • Example: Instead of saying, "Can I play with your truck now?" they could say, "You seem really good at driving it. Would you mind showing me how to do it like you?”

3. Then Say What You Should Say (然後再說你該說的)- 磨

  • Importance of saying what needs to be said.
  • Not speaking up can be detrimental to problem-solving and personal growth.
  • Fear should not affect your judgment.
  • Example:
    • Teaching Point: Encourage your child to express their own needs or desires clearly but respectfully.
    • Example: "I've been wanting to play with a toy truck like that. It looks really fun!"

4. Finally, Say What You Want to Say (最後再說你想說的)- 拉

  • Speak freely when there's a sense of equality between parties.
  • Two scenarios where this is possible: similar social roles or mutual respect.
  • Self-confidence is essential for gaining respect and achieving equality.
  • Example:
    • Teaching Point: Once the ice is broken and the other child is receptive, your child can be more direct about what they want.
    • Example: "Can I have a turn with the truck now? I promise to take good care of it."

  1. Compliment: "Hey, that's a really cool toy truck you have!"
  1. Phrase: "You seem really good at driving it. Would you mind showing me how to do it like you?"
  1. Express: "I've been looking for a chance to learn how to play with a toy truck. It looks really fun!"
  1. Direct: "Can I have a turn with the truck now? I promise to take good care of it."
In this revised example:
  • The Compliment step aims to make a positive first impression.
  • The Phrase step subtly introduces the idea of sharing by asking for a demonstration, making it more palatable to the other child.
  • The Express step clearly states your child's own interest in learning to play with the toy truck.
  • The Direct step is a straightforward request for a turn with the toy.

Reference

處理慢性壓力的方法|《愈平靜愈有生產力》深度解讀A structured approach to understanding objections