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Created date
Sep 18, 2023 03:01 AM
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Communication
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Communication skills
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English
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To communicate effectively at work, frame conversations with leaders clearly, be succinct but informative, write to clarify your thoughts, structure meetings around a purpose, agenda, and results, and employ a "sandwich method" for tracking action items.
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articulate-idea
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Vicky Zhao
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Featured
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Youtube
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Misconception to Avoid:

  • Don't Wait for the Perfect Idea: One misconception is thinking you should communicate your idea only when it's fully formed. The reality is that writing down even half-baked ideas can help to clarify them and make them more understandable, both to you and others.

Four Questions for Effective Communication:

  1. What Do You Want People To Do?: The first step is to establish your end goal. What action do you want people to take after hearing your idea? This helps to focus your message.
  1. What Do You Want People To Know About You? (Ethos): This builds credibility. Rather than just relying on credentials or numbers, consider what values or qualities will most resonate with your audience. For example, Steve Jobs focused on Apple being "revolutionary" instead of detailing its years in the industry.
  1. What Do You Want People To Know? (Logos): This involves logic and reasoning. Don't just spill all the facts you know; choose the ones that are essential for your audience to know so that they can take the desired action.
  1. How Do You Want People To Feel? (Pathos): Emotion is a crucial element in effective communication. Jobs was a master at this, connecting the features of a product to how it makes the user feel, thus bridging logic and emotion.

Common Misconception to Overcome:

  • You Don't Need to Be "Smart": You don't need a large vocabulary or extensive experience in public speaking to articulate well. Simplicity often results in clearer and more effective communication.
To articulate idea better, I prepare a checklist:

Articulation Checklist:

1. Define the Goal:

  • What action do I want people to take after hearing my idea?

2. Establish Credibility (Ethos):

  • What do I want my audience to know about me?
  • What expertise, values, or experiences can I share to build trust?

3. Present Logical Arguments (Logos):

  • What specific facts, statistics, or examples will I use?
  • What do I want people to know to motivate them to take the desired action?

4. Evoke Emotion (Pathos):

  • How do I want people to feel after hearing my idea?
  • What emotional cues can I use to connect the logical arguments to these feelings?
 
 
5 rules to clearly communicate at work - according to Big Tech處理慢性壓力的方法|《愈平靜愈有生產力》深度解讀